Terms & Conditions

 TERMS AND CONDITIONS

The following terms and conditions govern your use of the Scandinavian Floor Contractors Ltd.  services and the materials available therein ("Materials"):

DEFINITIONS;

The following words shall mean:

SFC Ltd.: Scandinavian Floor Contractors Ltd.

Buyer: Buyer

Conditions: the terms and conditions set out in this document

Contract: any contract between the Buyer and SFC Ltd. for the sale and purchase of the Goods.

Delivery Point: the place at which the Buyer collects the Goods

Goods: the goods that the Buyer agrees to purchase from SFC Ltd.

Price: the price for the goods excluding carriage, packing and insurance shall be the price set out in the SFC Ltd. current price list at the date on which an order is made

Seller: Scandinavian Floor Contractors Ltd.

Working Day: Monday to Friday excluding bank and other public holidays, unless otherwise agreed.

APPLICATION OF TERMS;

The Contract shall be on these Conditions to the exclusion of any other terms and conditions.

Any order for Goods from the Buyer shall be deemed to be an offer to purchase the Goods subject to these Conditions.

No terms or conditions endorsed upon, delivered with or contained in any Seller's/Sellers' purchase order, confirmation of order, specification or other document shall form part of the Contract. The Conditions shall not be varied unless any agreement to vary is recorded in writing and signed by the Seller and Buyer.

No order placed by the Buyer will be accepted by the Seller until he/she/it/they have/has sent to the Buyer acknowledgement and acceptance of the order. Upon the Seller sending the acknowledgement and acceptance of the order, the Seller and the Buyer will have a binding contract between them.

The Buyer warrants that all the details in the order are complete and accurate.

The Conditions shall apply to the sale of all Goods. Save as has been specifically provided for in the Conditions, any representations relating to the Goods shall not be effective unless expressly agreed in writing and signed by both the Seller and the Buyer.

LIMITED WARRANTY;

SFC Ltd. represents and warrants that it has the right and authority to make the Flooring services available pursuant to these General Terms and Conditions.

All services and materials are provided on an “As Is”, “As Available” basis and SFC Ltd. and each third party supplier of materials expressly disclaim all warranties, including the warranties of merchantability and fitness for a particular purpose.

LIMITATION OF LIABILITY;

The Seller shall not have any liability to the Buyer for any loss or damage of any nature arising from any breach of any express or implied warranty or condition of the Contract or any negligence, breach of statutory or other duty on the part of the Seller or in any other way out of or in connection with the performance or purported performance of or failure to perform the contract except:

for death or personal injury resulting from the Seller’s negligence; and

As expressly stated in these conditions.

The Seller shall not be liable for any defect arising from any design or specification provided or made by the Seller or if any adjustments, alterations or other work has been done to the Goods by any person except the Seller or his/her/its/their authorized agent.

The Seller shall not be liable where any Goods are lost or damaged in transit. All claims by the Buyer shall be made against the carrier.

WEBSITE ACCESS;

Only individuals authorized by SFC Ltd. may access and use the website www.scandinavianfloorcontractors.com

You may not use an identification number to access www.scandinavianfloorcontractors.com from outside the country for which it was issued.

Your identification number(s) may be restricted from accessing certain Materials otherwise available in www.scandinavianfloorcontractors.com

Materials and features may not be added to or withdrawn from www.scandinavianfloorcontractors.com and the Services otherwise changed without notice.

SAFETY;

We advise that you never reveal any personal information about yourself or anyone else (for example: telephone number, home address or email address), and please do not include postal addresses of any kind. If you have a helpful address to share, inform the host of the relevant Community area using the 'Contact Us' link, and they will promote it if they see fit.

ABOUT THE LAW;

You may not submit any defamatory or illegal material of any nature in www.scandinavianfloorcontractors.com. This includes text, graphics, video, programs or audio.

Contributing material with the intention of committing or promoting an illegal act is strictly prohibited.

You must not violate, plagiarize, or infringe the rights of third parties including copyright, trade mark, trade secrets, privacy, publicity, personal or proprietary rights.

The information expressed in www.scandinavianfloorcontractors.com are those of members of the SFC Ltd.

CONTRIBUTION TO Scandinavian Floor Contractors Ltd. OF

www.scandinavianfloorcontractors.com;

Where you are invited to submit any contribution to www.scandinavianfloorcontractors.com (including any text, photographs, graphics, video or audio) you agree, by submitting your contribution, to grant the SFC Ltd. a perpetual, royalty-free, non-exclusive, sub-licensable right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, play, make available to the public, and exercise all copyright and publicity rights with respect to your contribution worldwide and/or to incorporate your contribution in other works in any media now known or later developed for the full term of any rights that may exist in your contribution, and in accordance with privacy restrictions set out in the SHF Ltd. Privacy Policy. If you do not want to grant to the SFC Ltd. the rights set out above, please do not submit your contribution to www.scandinavianfloorcontractors.com

ASSIGNMENT;

The Seller may sub-contract the performance of any of its obligations under the Agreement to any parent, subsidiary or associated Company but the sub-contracting shall not relieve it of any liability under the Contract.

The Seller and the Buyer shall not assign, delegate or otherwise deal with all or any of their rights and obligations under the Contract.

FORCE MAJEURE;

If the performance of the Contract or any obligation under it is prevented, restricted, or interfered with by reason of circumstances beyond the reasonable control of the Seller and he/she/it/they gives prompt notice to the Buyer, the Seller shall be excused from the performance to the extent of the prevention, restriction, or interference, but the Seller shall use his/her/its/their best endeavors to avoid or remove the causes of non-performance and shall continue performance under the contract with the utmost dispatch whenever the causes are removed or diminished.

The subscribing organization or individual may not assign its rights or delegate its duties under the subscription to access the Services without the prior written consent of the provider of the Online Services.

These General Terms and Conditions and the Additional Terms shall be governed by and construed in accordance with the laws of the England.

Each third party supplier of Materials has the right to assert and enforce these provisions directly on its own behalf as a third party beneficiary.

QUALITY;

If the Seller is not the manufacturer of the Goods, he/she/it/they shall transfer the benefit of any warranty or guarantee that he/she/it/they have/has been given.

The Buyer accepts that he/she/it/they buys or is deemed to buy the Goods as seen and in the condition they are at the time the order is placed.

The Seller warrants that the Goods shall be:

· Of satisfactory quality within the meaning of the act, in the UK :Sale of Goods Act 1979; and

· Reasonably fit for their purpose.

If any of the Goods do not conform to the warranty in condition, the Seller shall collect the Goods and may:

· Carry out repairs to the Goods;

· Replace the Goods or any defective part; or

· Refund the price of such Goods.

The Seller shall deliver any repaired or replacement Goods to the Buyer's premises.

THE GOODS;

The Buyer acknowledges that they have entered into the Contract as a result of their inspection or knowledge of the Goods and not in reliance upon any description given by the Seller.

All drawings, descriptive matter, specifications and advertising issued by the Seller are issued or published for the sole purpose of giving an approximate idea of the Goods described in them and shall not form part of the Contract.

Since wood is a natural product and is subject to variations occurring naturally, it is not possible to guarantee an exact colour or tonal match in any floor.

DELIVERIES;

Important: All goods must be checked upon delivery and should not be signed for until you are happy that the order is correct and in good condition.

Our flooring products are either delivered from our warehouse or delivered direct from the manufacturer. Delivery times are subject to availability of goods, a delivery date will be confirmed by e-mail, if the delivery date given is unacceptable you may contact us to re-arrange delivery. Goods will be delivered to the given delivery address between the hours of 9am and 5pm Monday to Friday. You must ensure that there is someone available to take collection during these hours as the delivery will be taken to your door – not inside the house.

Any time named by the company for the delivery of its goods is an estimate only, and while every effort will be made to deliver on time the company will not be liable for any consequence of a delay in delivery. Claims by the buyer for shortages or non-delivery must be made to the company within seven days of the delivery date. Claims for damage of goods during transit must be noted and signed as damaged upon receipt and notification should be made to the company within seven days of receipt of the goods.

If any items are out of stock or available outwit our normal expected delivery times we will advise you immediately, if this proves to be unacceptable you may cancel your order and we will issue a full refund.

We accept orders for delivery to UK addresses only.

ORDER CANCELLATION;

 

You have the right to cancel your order within seven days of the goods being received without giving a reason. Goods returned must be in a saleable as new condition. Shrink-wrapped goods must be returned unopened. You must arrange transportation and pay all costs involved in transporting the goods back to us. Returns made under this provision must be agreed in writing or by electronic mail by both parties before the goods are sent back.

No liability is accepted whatsoever for late completion of the order or for delay arising directly or indirectly from any cause beyond our control (including labour disputes, strikes, lockouts, fire or carrier congestion) and such delay shall not entitle the purchaser to rescind.

 

RETURNS POLICY

 

Goods delivered faulty, will be replaced free of charge by the company. Email: shf.uk@ntlworld.com

Goods incorrectly delivered by the company will be returned free of charge.

Goods returned correctly ordered will be charged at 30% of invoice value!

Returned goods must be returned in a saleable condition, and all transport costs are to be charged to the customer returning the goods.

Cancelled order and goods returned in a saleable condition 7 days from the date order payment, and all transport costs are to be charged to the customer returning the goods at 30% of the total invoice value.

Goods over ordered by customer, due to the customer supplying incorrect measurements in the first place, then returning the goods. The customer is responsible for returning the goods in a saleable condition, to our depot goods was originally delivered from. The customer is responsible for all transport costs.

 

TERMINATION;

The company reserves the right to suspend further supply or delivery, stop any goods in transit or terminate contract by notice in writing to the buyer should the buyer breach and obligation hereunder or become unable to pay any owed amount as the become due. Upon termination, your indebtedness to the company becomes immediately due and payable and the company shall be under no further obligation to supply goods to the buyer.

PRODUCT REPRESENTATION;

Drawings, photographs, part numbers, layout and style are considered the property of the company. Reproduction in whole or in part is strictly prohibited without written permission. Quantities and measurements are approximate. Trademarks are acknowledged as being the property of their registered owners. Exact products may vary from that shown; all products are subject to availability. Goods are not sold on a trial basis.

GUARANTEES;

Any guarantees given will be invalidated if the goods supplied by the company are subject to misuse or accidental damage after the buyer had taken delivery of them.

It is advisable that you do not book a flooring fitter until you have had the delivery of the goods to ensure your wood is left to acclimatise. Damage caused to and by goods which are fitted without consideration for acclimatisation can not be compensated for by the company.

LEGAL OWNERSHIP;

The property in and title to goods supplied by the company shall remain within the company until;

· The buyer shall have paid the price plus VAT in full and within 30 days of invoice

· No other sums whatever shall be due from the buyer to the seller

In the event of non-payment of sums due to the company from the buyer, the company shall be entitles to enter the buyer's Premises and to physically re-posses and remove there from similar goods supplied by the company for which payment has not been received.

It will be assumed that where the buyer purchases similar goods from the company on a regular basis that a stock rotation system had operated and goods still held relate to invoices still outstanding for which full payment plus VAT hasn't been made.

We supply to trade customers therefore advertised prices exclude VAT unless clearly indicated. VAT will be charged at the current rate of 17.5%. You will be informed of the full order value inclusive of VAT at the time of ordering.

 

Scandinavian Floor Contractors Ltd. will apply charge for each cheque returned unpaid by OUR bank, which immediately becomes due to the company.

We will not charge your credit card until you are fully aware of the full details and total value of your order. Your order will benefit from the full consumer rights offered by your credit card provider.

All goods remain the property of Scandinavian Floor Contractors Ltd. until paid for in full.

A restocking fee of 30% of the purchase price will be charged on all goods returned to us, which prove to be non-defective.

All ivoices issued by SFC Ltd. to the buyer/customer must be paid within 30 days of issue of invoice.  Invoices unpaid within 30 days of issue are subject to a late payment charge of  £100 which becomes due immediatly, and thereafter subject to £100 monthly late payment charge.

 

COMPLAINS;

If you feel that you have cause for complaint please email us at: shf.uk@ntlworld.com or call us on 01923 44 00 77. We will endeavour to respond to any complaints immediately.

 

 

NOTICES;

Any notice to be given under the Contract shall be:

· Delivered personally;

· Sent by first class prepaid recorded delivery or registered post;

· By fax or e-mail;

A notice shall be deemed and served as follows:

· if personally delivered, at the time of delivery;

· if posted, within 48 hours of posting or in the case of airmail seven days after the envelope Was delivered into the custody of the postal authorities; and

· if sent by fax, the time of transmission.

 

GENERAL;

Each right or remedy that the Seller and the Buyer has under the Contract is without prejudice to any other right or remedy that may exist.

In the event that any provision of the Contract is declared by any judicial or other competent authority to be void, void able, illegal, or otherwise unenforceable or if an indication to that effect is received by either the Buyer or the Seller from any competent authority, the Buyer and the Seller shall amend that provision in such reasonable manner as achieves the intention without illegality.

If any of these terms are determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these terms are intended to be effective, then to the extent and within the jurisdiction in which that term is illegal, invalid or unenforceable, it shall be severed and deleted from these terms and the remaining terms shall survive, remain in full force and effect and continue to be binding and enforceable. These terms shall be governed by and constructed in accordance with the law of England and the parties hereby submit to the exclusive jurisdiction of the English Courts.

 

INTELLECTUAL PROPERTY;

The names, images and logos identifying the SFC Ltd. or third parties and their products and services are  subject to copyright, design rights and trade marks of the Scandinavian Floor Contractors  Ltd. and remain property of Scandinavian Floor Contractors Ltd.

MISCELLANEOUS;

These General Terms and Conditions, including the Additional Terms, may be changed from time to time as described below or by written agreement. Charges and payment terms may be changed in accordance with your applicable price schedule; all other provisions may be changed by SFC Ltd. immediately upon notice.

SFC Ltd. may terminate access to the website www.scandinavianfloorcontractors.com. The effective date of termination shall be ten days after the receipt of an appropriate notice of termination, unless a later date is specified in the notice. SFC Ltd. may suspend or discontinue providing the Services to you without notice and pursue any other remedy legally available to it if you fail to comply with any of your obligations hereunder.

Except as otherwise provided herein, all notices and other communications hereunder shall be in writing or displayed electronically in the Services by the provider thereof. Notices shall be deemed to have been properly given on the date deposited in the mails, if mailed; on the date first made available, if displayed in the Services; or on the date received, if delivered in any other manner. Notices to the provider of the Services should be sent to your account representative.

The failure of the provider of the Services or any third party supplier of Materials to enforce any provision hereof shall not constitute or be construed as a waiver of such provision or of the right to enforce it later.

The above Terms and Conditions shall not affect your statutory rights as a consumer.

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